§         Are you satisfied with your current ambulance claims billing process? 

§         Are your claims getting processed in a timely manner? 

§         When it comes to billing, how much of your time and money is being spent working  with the billing process? 

§         Are you capturing all of the reimbursement dollars available to you? 

§         Does your current billing service handle legitimate claim denials, working through the appeals process and represent you in Medicare hearings? 

Metro-Billing Services offers a complete ambulance billing service program that reduces your involvement in an ever-changing world of insurance rules and regulations.  We have been involved in ambulance billing for over 23 years and know what it takes to process claims in a timely manner while adhering to the abundance of rules, regulations and guidelines of the various reimbursement agencies. 

HOW DOES IT WORK? 

Once the run ticket is written and delivered to us, our billing service steps in and does the rest of the work.  We start with claim submission to the appropriate insurances and third party payers. A statement is then sent to the customer and should we need further insurance information or signatures, forms are included and phone and fax numbers are available for customer billing questions.  Up to 4 billing statements are sent to your customers and then the decision of turning the claim over to collections is made by you.  When we set up your account, EOBs (Explanation Of Benefits) and claim information is sent to us, recorded to your account, and then forwarded on to you.  Any correspondence pertaining to claims is then handled in a timely fashion without having to run through multiple people and mailings. 

Our initial documentation training and trip ticket orientation is designed to reduce the potential for claim denials, but when legitimate claims are denied, we will handle the appeals process for you.  This saves you additional time and effort and reduces further potential delays involved in the reimbursement process.  We will also assist your service with HIPAA compliance issues and keep you up to date with Medicare changes that effect billing and compliance issues. Our billing service includes accounts receivable management, management of installment payments, and record storage.  We also take care of entering your run information into a state required data system if needed.            

Costs are increasing to provide training, continuing education, and maintain and operate an ambulance service.  As reimbursements are reduced, it is increasingly important to maximize the funds your ambulance service deserves and needs to maintain top quality emergency medical services for your community.  We will work hard to improve and your reimbursements and cash flow so you can continue to provide the high quality care and transportation your patients deserve.  If you have any questions or would like more information, please don’t hesitate to contact us.

701-250-6361 or Toll Free at 1-877-636-6361

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